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Terms of Use - Remote Intake

WARNING: You must be 18 years of age to use this service. By clicking on “Book” when scheduling through the Remote Intake Calendar you agree to the below Terms and Conditions. Failure to comply with the following Terms and Conditions will result in the termination of the video conference and/or appropriate legal action against the offender. The Terms and Conditions of the Use Agreement (the “Agreement”) are legally binding between you and the Court. This Agreement applies to all Users of the Site or Service, including Users who submit any content, information or other materials to the Court. If you choose to use the Site and Service, you will be agreeing to abide by all of the Terms and Conditions of the Agreement. The Court may change, add or remove portions of this Agreement at any time, but if it does so, it will post such changes on the Site.

The US Courts - New York Northern District ("NYND" or the "Court") provides the public users ("Users") a service on the web page https://www.nynd.uscourts.gov/remote-intake with a platform for participation in and access to internet-based video conferencing (Microsoft Teams) with a Clerk from the Court, and other features, functions or services on the Site (collectively, the “Service”).

USE AGREEMENT

  1. System Requirements: The User must have a compatible device, Internet access (fees may apply), and certain applications or software (which may require updates from time to time). The User’s ability to use this service may be affected by the User’s hardware, software and internet access. High speed internet access is recommended. The Court uses the Microsoft Teams platform. It offers a free application for devices like iPads/iPhones/Androids and Tablets. It also offers free web connectivity over a browser via Microsoft Edge, Google Chrome, or Mozilla Firefox. Please note that Internet Explorer or Safari are not compatible with Microsoft Teams. Full compatibility details can be found here https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams#browsers. Below are links for free application downloads to Apple & Android devices:
  2. Services:
    • The Court will make available on the Court’s website the Bookings platform for the User to schedule or modify a video appointment with a clerk in the Northern District of New York who may be located in any city contained within the NDNY borders. The User does not have the ability to choose a specific clerk or where that clerk is located.
    • The Court will schedule a clerk to connect via Microsoft Teams with the User on the scheduled date and time in a video conference, and the User will be required to have access to Microsoft Teams or another platform compatible with Teams.
    • During a video conference call, the Court will permit the User to share their computer screen and/or provide a secure code to transmit documents to the Court.
  3. Prohibited Use:
    • The User may not perform any activity which is or may be, directly or indirectly, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful or racially, ethnically or otherwise objectionable in violation of 47 U.S.C. §230.
    • The User may not record any video conference call without the express consent of the Court.
    • The User may not perform any activity which will or may breach a third party right.
    • The User may not engage in commercial activities, including but not limited to offering for sale any products or services, soliciting for advertisers or sponsors or selling, licensing or granting public access to any information offered on the site. Without limiting the generality of the foregoing, users with automated programs may visit the site, but are specifically prohibited from resending or redirecting information without the prior written permission of the Court.
  4. Termination:
    • The Court may terminate a video conference at any time for a breach of these terms and conditions, and in the event that a User continues to violate these terms and conditions or schedules appointments frivolously, the Court reserves the right to bar a User from using this service.
    • The Court may change, suspend or discontinue any aspect of the Service at any time, including the availability of any Service feature or content.
    • The Court may also impose time limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
    • The Court may also impose limits on the number of conferences one User may schedule per week.
  5. No warranties:
    • The Court shall use Microsoft Bookings platform for the scheduling of video conferences and Microsoft Teams for the participation of video conferences, and is therefore, reliant upon the programs being operational through Microsoft. In the event that Microsoft Bookings or Microsoft Teams is not available due to technical difficulties, the Court shall not be held liable for any missed appointment due to circumstances beyond this Court’s control. The Court will make every attempt to contact the User via the telephone number provided at the time of booking to advise of the unavailability of Teams.
    • In the event that the User’s internet access or software capability is insufficient, the Court shall not be held liable for any static or failure to connect issues.
  6. Continuing Agreement:
    • When using the Court services, the User and the Court may be subject to any additional terms, guidelines or rules applicable to such services, which shall be posted from time to time. All such additional terms, guidelines and rules are hereby incorporated by reference into this Agreement.
    • Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new services, shall be subject to this Agreement.